Privacy Policy - Clapham House Clearance
At Clapham House Clearance, we are committed to safeguarding the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, and protect your data when you engage our services.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email address.
- Service Details: Information about the items you wish to clear, including their condition and value.
- Payment Information: Billing details necessary to process payments for our services.
How We Use Your Information
Your information is used to provide and improve our services:
- Service Delivery: To organize and schedule your house clearance.
- Communication: To respond to your inquiries and provide updates on your service request.
- Billing: To process payments and manage billing inquiries.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information:
- Secure Storage: Your data is stored securely and is accessible only to authorized personnel.
- Encryption: Sensitive information is encrypted to prevent unauthorized access.
- Regular Audits: We conduct regular audits to ensure compliance with our data protection policies.
Your Rights
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Rectify Inaccuracies: Correct any inaccurate or incomplete information.
- Delete Information: Request the deletion of your personal data under certain conditions.
- Restrict Processing: Limit how we use your information.
- Data Portability: Receive your data in a structured, commonly used format.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our business, so long as those parties agree to keep this information confidential.
Cookies and Tracking
Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our site.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us through the appropriate channels provided in our service communications.